How much is shipping?

The cost of rush shipping varies by weight and delivery address and can be calculated in the shopping cart.

Can you help me with my custom design?

Of Course! You're welcome to email us at bitsandbobblesboutique@gmail.com. We have a dedicated in-house graphic artist to help bring your ideas to reality.

I have found a lower price, can you beat?

WOW, it's tough finding a price lower than ours. Bit's & Bobbles Boutique prints over a quarter million promotional products every single day. That kind of volume allows us to source product and supplies at the lowest prices in the industry. We pass all these discounts directly to our customers. If you have found a company that can deliver cheaper and quicker then we can, we definitely would like to know & will try our best to match the price.

Are there any minimum order requirements?

That depends on what you are ordering. Some of our products, for example, Can Coolers have no minimum were as others like Lanyards do. Our website has been designed to let you chose what is currently available.

How will my artwork/design be positioned on my order?

Your order will be printed exactly as you send the artwork. If you have more complex requirements then give us a call and our team will be more than happy to help.

What happens after my order is placed?

When your order is placed you will receive an order confirmation. As your order progresses through the production phases you will be notified by email. When you order is completed and shipped you will get an email confirming the order has shipped along with a tracking number.

When will I get my customized products?

Most of our products are delivered within 2 weeks from the time you place your order to the time it takes to arrive at your door. We do NOT offer rush service any longer. Please place your order with enough time for the artwork to be approved & printed.

Yes! We keep your artwork on file to make reordering and using your art on other products simple and easy!

You can cancel at any time prior to the order going into production. Once items have been imprinted with your logo, we can no longer accept a cancellation. If you need to change your order for any reason, please contact us and we will be happy to assist you.

Some of the items we offer have ‘set-up’ charges (screen charges, die charges, etc.). It is important to note these are NOT art charges. These are charges to create the screen, die or other necessary items to imprint your specific logo. Keep in mind that if you ever place an exact reorder for the same item you do not have to pay the set up charge again!

Yes! Unless it is an exact reorder, you always see an ‘e-proof’ of your item which must be approved by you before we proceed!

Bit's & Bobbles currently collects sales tax on orders shipped to all states that impose a sales tax, as well as the District of Columbia and Puerto Rico. If your organization is exempt in any of the states or jurisdictions where we collect sales tax, please supply us with the appropriate tax exemption or resale certificate. For more information, please consult the website of the relevant tax agency.

If we use artwork you have supplied to imprint your product, you are warranting that you have unrestricted right and authority to use and distribute that artwork.